Full-Time

English

Philippines

JOSE RIZAL UNIVERSITY

2017 - 2021

Bachelor of Science: Business Administration, Marketing Management

– Completed electronic filings, initiated billing statements, and managed firm administrative matters.– Managed accounts and client records of clients, observing confidentiality and extreme discretion.– Worked alongside attorneys, administrative assistants, and fellow legal assistants on complex cases and legal processes.– Scheduled appointments, court appearances, and depositions for a busy law firm.– Conducted legal research, compiled and organized evidence, and identified relevant legal articles and statutes to use for legal proceedings.– Organized documents to manage the paper and electronic filing systems of clients.– Prepared and managed attorney travel itineraries to optimize scheduling.– Contacted clients to schedule appointments and discuss the progress of cases.– Revised and finalized letters, briefs, and memos.– Communicated pertinent information to clients via phone, email, and mail.– Created weekly, monthly and quarterly expense reports.

– Completed daily accounting tasks, including tracking funds and monitoring expenses– Providing assistance when it comes to data management and a better user experience thru Brivity platform.– Built a library of models and reusable knowledge-base assets to produce consistent and streamlined business intelligence results.– Providing assistance when it comes to Real Estate transactions for the client and their leads, from the document preparation stage up to the closing stage.– Performed system analysis, documentation, testing, and implementation.– Monitoring and auditing the client’s Customer Relationship Management system for their ROI.– Assisting clients when it comes to Real Estate transactions from Under Contract to Closing.– Providing assistance when it comes to clients’ appointments, email management, etc.– Assisting clients when it comes to social media tasks, from creating graphics, posting, and monitoring engagements from different platforms.

– Followed all company policies and procedures to deliver quality work.– Interpreted clients’ needs and introduced services to fit specific requirements.– Providing assistance when it comes to data management and a better user experience thru Brivity platform.– Performed system analysis, documentation, testing, and implementation.– Evaluated the consistency and importance of different business intelligence data against needs to determine optimal courses of action.– Listened and responded to customer requests and forwarded necessary information to superiors.– Attended training programs to deepen professional skill set and assisted in training fellow store associates on existing and new training programs.– Monitored industry trends to adapt strategies accordingly.

– Partnered with project team members to identify and quickly address problems.– Delivered a high level of service to clients to both maintain and extend relationships for future business opportunities.– Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.– Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.– Developed and maintained project documentation for reliable records.– Updated customers and senior leaders on progress and roadblocks.– Identified and resolved risks to minimize project disruption.– Led team meetings to assess project progress and plan appropriately to meet delivery targets.

Admin / Executive Support,Bilingual (English-Spanish),Customer Service,Graphic Design,Photo Editing,Project Management,Real Estate Media,Social Media Management

Karen