Kenneth – VA2907
Full-Time
Job Title
Sales Representative
Availability
Full-Time
Languages
English
Country
Philippines
Resume
https://osp.li/c83b36
Screening Interview
https://osp.li/d054cf
Short Interview
https://osp.li/f44af8
Portfolio
Internet Speed Mbps
200
Computer Specs
Processor: i5 12th-Gen | Memory (RAM): 16GB | Storage: 500GB | OS: Windows 11
About me
Technical Support.SalesLead GenerationOperational SkillsOutbound / Inbound / Calls/ Email / Text /Chat
Education
AMA COMPUTER LEARNING CENTER
Year
2013 - 2015
Course
Associate Computer Technology
Experience
Business Development Representative2023 - Present
– Lead Prospecting: Identified and qualified potential sales opportunities.– Campaign Planning & Data Analysis: Planned campaigns based on data insights.– Cold Calling & MQL Management: Managed MQLs for events and qualified leads using BANT criteria.
Loan Officer2022 - 2023
– Reviews loan applications to ensure that they are complete and accurate.– Conduct outbound calls to verify customer banking information and assess their readiness to finalize loan agreements.– Proficient knowledge in using Infinity (Loan processing tool).
Community Operations Specialist / Team Leader POC2019 - 2022
– Assisting drivers and delivery people to get activated in the Uber app via Outbound call, email, and text message.– Reviewing documentation and requirements that the driver submitted. – Handling the entire team consists of 1:1 sessions, research and analysis for the LOB, team meetings/huddles, ticket audits, and generating insights.
Subject Matter Expert2016 - 2019
– Mentoring teams and guiding them in learning the tools and the system.– Conducting one-on-one sessions with the mentee to set them up for success.– Facilitating team huddles to ensure they meet targets.
Technical Support Specialist2015 - 2016
– Assisting customers in fixing their products.– Troubleshooting internet services and networking.– Sales and convincing customers to keep using products and services in the company.
Skills
Admin / Executive Support,Appointment Setting,Bilingual (English-Spanish),Customer Service
