Janice – VA3324
Full-Time
Job Title
Executive Assistant
Availability
Full-Time
Languages
English
Country
Philippines
Resume
https://osp.li/05432c
Screening Interview
https://osp.li/68140f
Short Interview
https://osp.li/a5f6af
Portfolio
Internet Speed Mbps
100
Computer Specs
About me
A dynamic and collaborative team leader, performance development coach, and life coach with over 9 years of experience. Expert in driving growth, teamwork, and leadership. Proficient in American English communication, team performance management, and self-development.
Education
COLEGIO DELA PURISIMA CONCEPCION
Year
2001 - 2005
Course
Degree in Business Administration
Experience
Pipeline Manager / Experience Coordinator2023 - Present
– Provided real-time support, ensuring smooth operations and efficient workflows.– Managed client relationships, maintaining business, and fostering long-term partnerships.– Oversee the pipeline of over 300 candidates, ensuring professional coordination and timely resolution of concerns.– Coordinated with different departments to drive process improvements.
Client Services and Account Management2022 - 2022
– Developed and executed real-time support to the Services Team.– Maintain Client relationships and business.
Performance Development Coach / Team Manager2018 - 2022
– Implements policy and guidelines of the company. HELP Session and Mental Health Advocate.– Responsible for handling a Team of CSR -Chat Support, developing their potential and performance to meet clients goal.– Admin Task and Ad Hoc Task from the Program.
Performance Development Coach / Team Manager2015 - 2017
– VA and Inbound Technical Support with various clients.
Customer Service Representative2009 - 2014
– Developed and executed real-time support to the CSR.– Admin Task and Ad Hoc Task from the Program.
Skills
Account Management,Admin / Executive Support,Customer Service,Project Management
