Juan – VA3436
Full-Time
Job Title
Sales Representative
Availability
Full-Time
Languages
English, Spanish
Country
Colombia
Resume
https://osp.li/e6cfa7
Screening Interview
https://osp.li/65b58d
Short Interview
https://osp.li/ab763e
Portfolio
Internet Speed Mbps
200
Computer Specs
Processor: AMD Ryzen 5 | Memory (RAM): 32GB | Storage: 1TB | OS: Windows 11
About me
I am an analytical and achievement-oriented person with teamwork skills and fast learning abilities.
Education
FUNDACIÓN UNIVERSITARIA DEL AREANDINA
Year
2015 - 2020
Course
Professional in Marketing And Advertising
Experience
Customer Service Representative2022 - 2024
– Benefit specialist: Explanation and review of benefits based on ICD-10 Codes, as well as limitations and exclusions.– Claim specialist: Resolution and review of claims, how it was processed, benefits that were applied, and reprocessing.– Account Service: In charge of billing of the accounts, website, and technical support, and updating account information.
Customer Service Representative2020 - 2022
– Collecting debts of credit cards from members of Macy’s and Bloomingdale's.– Part of the support team (RSD), to assist representatives with their concerns.
Digital Marketing Assistant2019 - 2020
– Elaboration of web page proposals, by evaluating customers' needs and ensuring their proper execution– Generation and management of leads that we get through Google, Facebook, Instagram, or our website.– Coordination of leads.– SEO analyst on the web pages.
Marketing Assistant2018 - 2019
– Design and implementation of marketing plans with short and long-term strategies.– Advertising pieces for products, for all channels of social media like YouTube, Instagram, Facebook, and the website.– Management and sells from social media.
Skills
Account Management,Appointment Setting,Bilingual (English-Spanish),Customer Service,Lead Generation,Paid Ads / Marketing
