Bryan – VA4118
Full-Time
Job Title
Sales Representative
Availability
Full-Time
Languages
English, Spanish
Country
Colombia
Resume
https://osp.li/c3b901
Screening Interview
https://osp.li/1b5318
Short Interview
https://osp.li/db3606
Portfolio
Internet Speed Mbps
450
Computer Specs
Processor: Intel Core i5 | Memory (RAM): 8GB | Storage: 500GB | OS: Windows 11
About me
Quality control Expert with an emphasis on sales. I am a caring customer service specialist with over 5 years of experience, I excel at providing warm and thoughtful assistance to every client I’m fortunate enough to work with. Attention to detail, patience, empathy, and a great sense of purpose developed over years of working in the sales department provided me with great hard and soft skills to offer the best support for both my teams and customers alike. Also, with deep and professional experience working in medical interpretation scenarios.
Education
JAIME ISAZA CADAVID COLOMBIAN POLYTECHNIC
Year
2017
Course
Experience
Offer Team Representative2024 - Present
– Use data-driven insights to identify opportunities for upselling or cross-selling additional products/services.– Analyze performance data (e.g., sales volume, revenue trends, conversion rates) to meet or exceed targets.– Generate regular reports on sales performance, customer feedback, and operational inefficiencies for review.
Appointment Setter2024 - 2024
– Developed and maintained a database of customer contacts to ensure timely follow-up and communication.– Utilized data analytics to identify customer trends and preferences, providing insights to inform outreach strategies.– Utilized a CRM system to track customer interactions and manage customer data, resulting in improved customer relationship management.– Developed a comprehensive customer outreach strategy that resulted in a 30% increase in the number of appointments.
Quality Analyst2024 - 2024
– Developed and implemented sales training programs that improved sales skills and resulted in a 12% increase in sales effectiveness.– Trained and mentored sales representatives on effective sales techniques, resulting in an increase in sales closures by 15%.– Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a 10% increase in sales.– Managed a team of 12 sales representatives, resulting in a 10% increase in sales performance.
Case Manager / Sales Representative2022 - 2024
– Collaborated with colleagues to accurately translate a bilingual website in record time.– Developed a reinforcement learning agent that successfully navigates a virtual environment with a 32% success rate.– Exceeded sales quota by 20% for three consecutive quarters, earning recognition as a top-performing sales representative.
OPI Interpreter2022 - 2022
– Developed the ability to think on your feet and interpret complex conversations without hesitation.– Quickly and accurately interpreted a variety of conversations, including medical exams, court proceedings, and business negotiations.– Utilized advanced language skills to accurately interpret a wide range of topics within the legal, medical, and business fields.– Developed a glossary of common terms used in consecutive and simultaneous interpreting, allowing for quicker and more accurate interpretation.
Skills
Admin / Executive Support,Appointment Setting,Bilingual (English-Spanish),Customer Service,Lead Generation,Paid Ads / Marketing
