David - VA5037
Full-Time
Job Title
Executive Assistant
Availability
Full-Time
Languages
English, Spanish
Country
Colombia
Resume
https://osp.li/08f5b9
Screening Interview
https://osp.li/30be12
Short Interview
https://osp.li/5284b6
Portfolio
Internet Speed Mbps
120
Computer Specs
Processor: AMD Ryzen 5 | Memory (RAM): 16GB | Storage: 500GB | OS: Windows 11
About me
A strategic thinker with a passion for transforming chaos into order, I excel in roles where precision, initiative, and proactive problem-solving are highly valued. Whether coordinating executive schedules, preparing critical reports, or streamlining office processes, I deliver solutions that align with organizational goals while fostering collaboration.
Education
EL BOSQUE UNIVERSITY
Year
2018 - 2022
Course
Bachelor's Degree in Bilingualism with an Emphasis on English Teaching
Experience
Administration Executive2023 - Present
- Complex Calendar & Meeting Management: Orchestrated schedules across 2 global time zones, reducing scheduling conflicts by 30% through proactive coordination of 10+ weekly appointments, including high-stakes client negotiations and board meetings. - Deal Coordination & Stakeholder Relations: Facilitated partnerships with 5+ hospitality vendors, drafting proposals and managing follow-ups that contributed to a 15% increase in annual revenue. - Project Management: Utilized Asana to oversee 5+ concurrent projects, ensuring 100% on-time delivery through task prioritization, progress tracking, and real-time updates to executives. - Payroll & Contract Administration: Processed payroll for 50+ employees across two companies, ensuring 100% compliance with labor laws and resolving discrepancies within 24 hours. - Policy Implementation: Authored employee handbooks and standardized contract templates, reducing legal review time by 50%.
Educative Manager & Quality Controller2021 - 2022
- Designed and implemented culturally sensitive English curricula aligned with the Wayúu community’s daily practices, fostering engagement and preserving cultural identity. - Led teacher training programs, improving instructional quality by 40% through tailored coaching and performance feedback.- Quality Control & Strategic Solutions - Driving efficiency and innovation in resource-limited environments.
Customer Technical & Service Agent2008 - 2009
- Technical Troubleshooting: Resolved complex issues related to API integrations, transaction disputes, and account configurations, ensuring seamless payment processing for businesses.- Client Education: Guided users through platform features, security protocols, and compliance requirements, enhancing client autonomy and satisfaction. - Cross-Functional Collaboration: Partnered with engineering and finance teams to escalate critical issues and streamline resolution workflows. - Documentation & Process Improvement: Authored knowledge-base articles to reduce recurring support tickets by 20% and improve team efficiency.
Skills
Content Writing,Content Creation,Photo Editing,Admin / Executive Support,Appointment Setting,Sales / Business,Lead Generation,Customer Service,Real Estate Media,Project Management
