Daniela – VA5092
Full-Time
Job Title
Executive Assistant
Availability
Full-Time
Languages
English, Spanish
Country
Colombia
Resume
https://osp.li/76627f
Screening Interview
https://osp.li/66cc5b
Short Interview
https://osp.li/7a36c5
Portfolio
Internet Speed Mbps
70
Computer Specs
Processor: Intel Core i5 | Memory (RAM): 8GB | Storage: 256GB | OS: Windows 11
About me
Virtual assistant focused on efficiency and intentionality, with a strong background in task management and client/facing roles. I ensure that everything stays on track with professionalism and care.
Education
ECEP
Year
2023
Course
Personal Training and Fitness
Experience
Executive Assistant / Transportation Risk Support2024 - Present
– Provided executive support to the CEO and senior agents, ensuring seamless operations across multiple departments.– Managed and maintained customer databases with accuracy.– Assisted with payment processing.– Organized and updated client files and documentation.– Managed CRM systems to ensure efficient data tracking and retrieval.– Scheduled and coordinated appointments, calls, and follow-ups.– Assisted in email management.
Telemarketing Agent2023 - 2024
– Generated new leads through cold-calling.– Actively engaged prospective customers and set appointments.– Maintained accurate records of customer interactions.
Customer Service Representative2021 - 2023
– Found practical solutions to complex issues.– Responded quickly and effectively to inquiries.– Maintained accurate records of interactions.
Customer Service Representative2020 - 2021
– Managed customer inquiries and issues with care.– Provided solutions that balance company and client needs.– Handled sensitive information with discretion.
Skills
Accounting / Bookkeeping,Admin / Executive Support,Appointment Setting,Bilingual (English-Spanish),Customer Service,Sales / Business
