TECHNICAL EDUCATION AND SKILLS DEVELOPMENT AUTHORITY
Year
2007 - 2011
Course
Computer Hardware Servicing NC II
Experience
Video and Graphic Virtual Assistant2021 - Present
- Creating company and business logo/promotions.- Editing social media videos (YouTube, Facebook, TikTok, Instagram, etc.)- Creating social media promotions.
Customer Service Representative2021 - 2022
- Project HULU.- Blended Account (Taking calls, chats, and emails).
Customer Service Representative2017 - 2021
- Handling a Google account.- Troubleshooting Google Play and services.- Subject Matter Expert.
Customer Service Representative2016 - 2017
- Handling Time Warner Cable account.- Technical Support.
Customer Service Representative2014 - 2015
- Handling PayPal Account.- Taking care of the client’s disputes and claims.
Skills
Video Editing,Photo Editing,Graphic Design,Real Estate Video Editing,Quality Control / Assurance