Stefania - VA5488
Full-Time

Job Title

Executive Assistant

Availability

Full-Time

Languages

English, Spanish

Country

Colombia

Resume

https://osp.li/5d93ed

Screening Interview

https://osp.li/7907e5

Short Interview

https://osp.li/c183a7

Portfolio


Internet Speed Mbps

70

Computer Specs

Processor: Intel Core i5 | Memory (RAM): 8GB | OS: Windows 11 Pro

About me

Mechatronics Engineer (pending degree by July) with over four years of experience in the automotive sector. I have worked as an Operational Leader and Warranty Analyst, with a background in process optimization and administrative management. I have also served as an Executive Assistant, responsible for scheduling, coordinating, and tracking meetings, managing internal communications, and providing direct support to management. My technical training and experience allow me to deliver efficient solutions, lead teams, and collaborate effectively in multidisciplinary environments.

Education

UNIVERSIDAD TECNOLÓGICA DE PEREIRA

Year

Course

Mechatronics Engineering

Experience

Operational Warranty Leader2022 - Present

- Receive and verify warranty packages submitted by the technical staff.- Enter the corresponding information into the systems of the different brands to process warranty claims made at the dealership.- Lead and supervise the warranty assistant to ensure the proper receipt and placement of spare parts.- Verify that the diagnosis and repair match the actual part failure.- Prepare departmental reports.- Provide support to the technical staff and workshop managers in preparing warranty claims, both in drafting diagnoses and aligning with the standards established by each brand.

Administrative Assistant2021 - 2022

- Request and manage quotations for repairs, equipment purchases, and other internal services. - Assist in the preparation of payroll for technical staff. - Coordinate training sessions for technical personnel. - Manage the acquisition of standard and specialized tools. - Support the After-Sales Manager in various tasks, including booking flights, making reservations, and handling other logistical matters for the company’s scheduled activities- Manage and organize confidential documents and files for the CEO and the company’s administrative team. - Perform general administrative tasks. - Receive and record invoices. - Draft emails and prepare internal reports and summaries.


Skills

Customer Service,Bilingual (English-Spanish)

About

Stefania