Juliana - VA5627
Full-Time
Job Title
Sales Representative
Availability
Full-Time
Languages
English, Spanish
Country
Colombia
Resume
https://osp.li/f6eebf
Screening Interview
https://osp.li/6b991b
Short Interview
Portfolio
Internet Speed Mbps
300
Computer Specs
Processor: Intel Core i5 | Memory (RAM): 20GB | Storage: 1TB | OS: Windows 10 Pro
About me
Detail-oriented and proactive Administrative and Virtual Assistant with over two years of experience in administrative support, customer service, and appointment setting. Known for assertive communication, proactive problem-solving, and the ability to adapt to new tasks and environments quickly.
Education
UNIVERSIDAD DE ANTIOQUIA
Year
2019 - Present
Course
Bachelor of Science in Environmental Engineering
Experience
Appointment Setter2024 - 2025
- Scheduled and managed appointments for clients seeking immigration assistance, ensuring efficient and timely communication.- Handled client inquiries, provided information on services, and maintained organized scheduling records.
Customer Service & Sales Representative2024 - 2024
- Delivered excellent customer service by assisting customers with purchases, providing product information, and ensuring satisfaction.- Increased sales by offering upsell suggestions and maintaining a welcoming and friendly store environment.- Resolved customer inquiries and concerns with professionalism and patience, ensuring a positive customer experience.
Biller & Collector2023 - 2024
- Processed billing statements, invoices, and payments in a timely and accurate manner.- Managed accounts receivable, ensuring prompt collection of outstanding balances.- Communicated with insurance companies to resolve payment discrepancies and answer billing-related inquiries.
Administrative Assistant2022 - 2023
- Managed daily office operations, including scheduling appointments and maintaining files.- Prepared reports, presentations, and documents using Microsoft Office tools.- Provided customer service by responding to inquiries and resolving issues efficiently.- Coordinated communication between departments and ensured smooth workflow.- Assisted in organizing meetings and managing calendars for executives and staff.
Skills
Social Media Management,Content Writing,Content Creation,Admin / Executive Support,Real Estate Video Editing,Bilingual (English-Spanish),Quality Control / Assurance
