Eliana - VA5629
Full-Time
Job Title
Client Support Specialists
Availability
Full-Time
Languages
English, Spanish
Country
Colombia
Resume
https://osp.li/b1c6b4
Screening Interview
https://osp.li/2a066e
Short Interview
https://osp.li/tpt
Portfolio
Internet Speed Mbps
200
Computer Specs
Processor: Intel Core i5 | Memory (RAM): 8GB | Storage: 500GB | OS: Windows 11 Pro
About me
Accomplished Business Administrator with extensive experience in supply chain management and procurement. Specializes in strategic planning, supplier negotiations, and process optimization. Demonstrates a proven track record of leading multidisciplinary teams to enhance operational efficiency, reduce costs, and maintain high product and service quality standards. Currently pursuing a specialization in Data Analysis, improving skills in predictive analytics and data-driven decision-making to further optimize business operations.
Education
UNIVERSIDAD CATÓLICA DE COLOMBIA
Year
2025 - Present
Course
Specialization in Data Analysis
Experience
Supply Chain Analyst2022 - Present
- Conducted comprehensive contract audits to ensure accuracy and adherence to agreed terms, mitigating risks, and promoting transparency.- Reviewed and analyzed contractual agreements to identify discrepancies, providing strategic recommendations for improvement and compliance optimization.- Demonstrated strong analytical skills in evaluating procurement processes, resulting in enhanced operational efficiency and minimized delays.- Collaborated across teams to maintain integrity and consistency in contract management, upholding organizational standards and policies.- Leveraged advanced tools such as SAP and Excel to produce detailed reports and support decision-making in supply chain operations.
Purchasing Analyst2017 - 2020
- Negotiated cost-efficient contracts with key suppliers, achieving a reduction in procurement expenses while maintaining quality standards.-0 Established long-term relationships with strategic suppliers, ensuring a consistent supply chain and improving on-time delivery performance.- Developed and implemented an inventory management system, reducing surplus stock and optimizing resource availability.
Operations Controller2016 - 2017
- Achieved a 92% compliance rate with Service Level Agreements (SLAs) for over 3,000 devices nationwide through effective coordination and scheduling of engineering teams.- Led the development of monthly performance reports, tracking incidents, activities, and spare parts usage to identify trends and optimize operations.- Implemented preventive and corrective maintenance strategies, reducing downtime for critical equipment by 18%.- Collaborated with leadership to define and monitor KPIs, aligning operational goals with company objectives.
Skills
Video Editing,Graphic Design,Real Estate Media,Real Estate Video Editing
