Laura - VA5685
Full-Time
Job Title
Client Support Specialists
Availability
Full-Time
Languages
English, Spanish
Country
Colombia
Resume
https://osp.li/f97886
Screening Interview
https://osp.li/2b03b0
Short Interview
https://osp.li/88581e
Portfolio
Internet Speed Mbps
300
Computer Specs
Processor: AMD Ryzen 5 | Memory (RAM): 8GB | Storage: 500GB | OS: Windows 11
About me
Law graduate with experience in legal writing, declaration drafting, and client-focused assistance. Skilled in preparing VAWA petitions and immigration-related narratives with sensitivity and legal precision. Bilingual in English and Spanish, with a deep commitment to social justice and advocacy for vulnerable populations. Detail-oriented, adaptable, and passionate about legal work that impacts lives.
Education
CATHOLIC UNIVERSITY OF COLOMBIA
Year
2018 - 2024
Course
Law Degree
Experience
Legal Declaration Writer2024 - 2025
- Drafted over a hundred VAWA self-petition declarations, transforming client interviews into legally sound and emotionally compelling narratives aligned with USCIS standards.- Collaborated closely with attorneys to edit and finalize declarations for submission, ensuring accuracy and strategic framing.- Researched and reviewed client-provided evidence (birth certificates, police reports, medical records) to support declarations and verify consistency with legal requirements.
Logistics Coordinator2022 - 2024
- Managed client-driver communication to ensure timely deliveries and resolved operational issues.- Developed strong organizational and conflict-resolution skills under pressure.
Legal Intern2021 - 2022
- Drafted legal documents, including labor settlements and property claims.- Provided legal advice in civil, family, and labor law under attorney supervision.- Represented users in small claims proceedings.
Quality Assurance & Advanced Technical Support2019 - 2022
- Monitored and made reports to improve customer service standards.- Provided technical and billing support to clients.
Skills
Video Editing,Graphic Design
